Privacy Policy
Sketch Building Design ("Sketch," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, submit an enquiry, download a resource, or interact with our advertising.
We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
Information We Collect
We may collect the following personal information:
Name
Email address
Phone number
Property address and project details, where provided
Information submitted through contact forms, lead magnet downloads, or Meta lead ads
General website usage data collected via cookies and tracking technologies (including the Meta Pixel)
How We Collect Information
We collect personal information directly from you when you:
Submit an enquiry through our website
Download a guide or resource
Complete a lead form on Facebook or Instagram
Contact us by phone or email
Engage with our advertising
How We Use Your Information
We use your personal information to:
Respond to your enquiry and provide requested information
Deliver downloadable resources you have requested
Assess your project and provide a planning or design consultation
Send you relevant marketing communications, where you have consented
Improve our website, services, and advertising
Comply with legal obligations
Disclosure of Information
We do not sell your personal information. We may share your information with trusted third party service providers who help us operate our business, including:
Klaviyo (email marketing platform)
Meta (Facebook and Instagram advertising)
Squarespace (website hosting)
Zapier (workflow automation between our systems)
These providers only access the information necessary to perform their function and are bound by their own privacy and data protection obligations.
Marketing Communications
If you provide your details through a form, guide download, or enquiry, you may receive marketing communications from us. You can opt out at any time by clicking "unsubscribe" in any email, or by contacting us directly.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, using secure systems and limiting access to authorised personnel only.
Access and Correction
You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, contact us at:
Sketch Building Design
enquiries@sketchdesign.com.au
(03) 9523 9884